Privacy Policy

Instamoto with web address: www.instamoto.com considers the protection of privacy extremely important and wants to inform its visitors and customers as much as possible, respect them and give them control over what happens to their data.

We want to manage and use our customer data safely, respectfully and with due diligence to better serve them and provide the best possible experience. Instamoto therefore starts from the principle that everyone should have control over his or her personal data.

Below you will find information about what data we collect, why, for how long and how you have control over this. We invite you to take the time to carefully review our privacy policy, together with any other terms and conditions that may apply to our products and services.

This privacy policy applies to all our customers (current, former and future) and to all visitors to the instamoto website(s). The European General Data Protection Regulation 2016/679 of April 27, 2016, the law of December 8, 1992 (“Privacy Act”), the law of June 13, 2005 (“Electronic Communications Act”) and the associated implementing decrees, as well as any future amendments thereto, regulate the protection of your personal data.

Instamoto is committed to complying with its obligations and respecting the rights of its visitors and customers whenever we process your personal data.

By using the information and services of instamoto, you agree to our privacy policy and the terms we have included herein. Your permission is personally requested each time you register as a member, as well as when you use our various digital forms.

Instamoto uses various techniques to keep track of who visits our website, how this visitor behaves on the website and which pages are visited. This is a common way of working for websites because it provides information that contributes to the quality of the user experience.

The information we register – via cookies – includes the IP address, the type of browser, the type of device and the pages visited within our website. We keep this information anonymously and it is not linked to other personal information, so it does not fall under the processing of personal data.

Our website places cookies with visitors whose internet browser and/or device allows this. We do this to collect information about the pages that users visit on our website, to keep track of how often visitors return and to see which pages are doing well.

Cookies are small text files that can be read by a web server in the domain that placed the cookie on your hard drive. instamoto.com may use cookies to save your preferences and settings and to optimize your web experience.

It is possible that third parties, such as Google, advertise on our website or that we use another service. In some cases, these third parties place cookies that cannot be influenced by us.

This differs from which internet browser and/or device you use, please consult the help index of your internet browser or the user manual of your device if you wish to delete and/or disable cookies.

We do everything we can to ensure that your information is safe. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. In addition, we have taken appropriate technical and organizational measures to protect your personal data against unlawful processing.

For example, we have taken the following measures:

• All persons who can access your data on behalf of instamoto are obliged to maintain confidentiality
• We have a username and strict password policy on all our systems

If a data breach occurs with adverse consequences for personal data, our customers will be personally notified in the circumstances provided for by law.

Our website may contain links to other websites of interest. Once you use these links, you will leave our website and you should note that we have no control of and/or over these external website(s).

Consequently, we cannot be responsible for the protection and privacy of any information that you provide on these external websites, so you should always exercise caution and review the privacy statement applicable to each individual website before using it and/or or fill in personal information.

We do everything we can to guarantee your privacy and therefore handle personal data with care. Instamoto complies in all cases with the applicable laws and regulations, including the GDPR (General Data Protection Regulation) - also known as AVG (General Data Protection Regulation).

You may choose to restrict the collection or use of your personal information in the following ways:

• When you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information provided to be used by us for the further internal processing of your personal data
• If you have previously agreed to the use of your personal data for direct marketing purposes, you can change your mind at any time by unsubscribing using the unsubscribe links provided or by contacting us in writing and/or by telephone.

You can request details of personal information we hold about you free of charge at info@instamoto.com. If you believe that the information we have about you is incorrect or incomplete, and/or that you wish to have it transferred and/or deleted, please notify us in writing at the above address. Incorrect information will be corrected immediately and without compensation. In addition, you can also object to the processing of your data on the basis of serious and justified reasons. We may ask you to identify yourself before we can respond to the aforementioned requests and we will try to complete them within 10 working days.

Personal data of our customers is processed by instamoto for the following purpose(s):

• To process, activate and notify you of the request for your contact information
• Informing about (new) services and/or products
• For setting up, maintaining and supporting assignments and/or services
• Carrying out or issuing an order
• To monitor performance
• To keep track of studies, tests and statistics, for example for trend analysis
• Administrative purposes
• To comply with legal obligations

For the above objective(s), instamoto may request the following personal data:

• First name
• Last name
• Phone number
• E-mail address
• Date of birth
• Address
• Website, VAT number and associated social media channels (if applicable)

Your personal data will be stored by instamoto for the above-mentioned processing(s) during the term of the agreement and thereafter only in the financial administration for a maximum of 10 years.

Personal data of newsletter subscribers are processed by instamoto for the following purpose(s):

• Informing the person by means of news items about our services, products and possible promotions
• Communication about our company, events and services

The basis for this personal data is:

• The registration form for our newsletter
• Your written permission via email contact

For the above objective(s), instamoto may request the following personal data from you:

• First name
• Last name
• E-mail address
• Date of birth
• Website, VAT number and associated social media channels (if applicable)

Your personal data is stored by instamoto for the above-mentioned processing(s) during the period that you are registered for our newsletter.
You can unsubscribe at any time via the following page: Unsubscribe from newsletter

We only process personal data of minors (persons under the age of 18) if written permission has been given by the parent, guardian or legal representative.

Instamoto reserves the right to change this privacy policy. Changes will always be published on this website before they come into effect. It is recommended that you consult our Privacy Policy regularly so that you are aware of these changes.

If you would like to receive more information or have any questions about instamoto's privacy policy, you can contact us here.